Glanzs

Privacy Policy

Your data security and privacy are fundamental to how we build Glanzs. Learn how we protect and handle your information with enterprise-grade security.

Last updated: September 5, 2025
🔒
SOC 2 Type II
Compliant
🛡️
GDPR
Ready
☁️
AWS
Secured
📊
BigQuery
Encrypted

Overview

Glanzs ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, process, and safeguard information when you use our AI-powered commerce intelligence platform.

Information We Collect

Account Information

  • • Name, email address, and contact details
  • • Company information and business details
  • • Authentication credentials and account preferences

Commerce Data

  • • Sales data from
    Shopify,
    Amazon, and other connected platforms
  • • Marketing campaign data from
    Meta,
    Google Ads, and
    GA4
  • • Quick-commerce data from
    Blinkit,
    Zepto,
    Instamart, and similar platforms
  • • Customer analytics and transaction information
  • • Inventory and product performance metrics

Usage Information

  • • Platform usage patterns and feature interactions
  • • Dashboard configurations and custom KPI settings
  • • API calls and integration activity logs

Data Infrastructure & Security

AWS Cloud Infrastructure

We leverage Amazon Web Services (AWS) enterprise-grade infrastructure to ensure maximum security and reliability:

AWS Secrets Manager
Secure storage and rotation of API keys, database credentials, and sensitive configuration data
AWS KMS
Advanced encryption key management for data at rest and in transit
AWS VPC
Isolated network environment with private subnets and security groups
AWS IAM
Fine-grained access controls and role-based permissions
AWS CloudTrail
Comprehensive audit logging of all system activities
AWS GuardDuty
Intelligent threat detection and continuous security monitoring

Google BigQuery Data Warehouse

Your commerce data is processed and stored using Google BigQuery with enterprise security features:

Column-level encryption
All sensitive data fields are encrypted using AES-256
Data residency controls
Your data remains in your specified geographic region
Access logging
Complete audit trail of all data access and queries
Automated backups
Point-in-time recovery with 30-day retention
Data anonymization
PII is automatically masked in analytics processing
Query optimization
Intelligent caching and performance optimization

Security Measures

End-to-end encryption using TLS 1.3 for data in transit
AES-256 encryption for data at rest
Multi-factor authentication (MFA) for all user accounts
Regular security audits and penetration testing
SOC 2 Type II compliance (available upon request)
GDPR and CCPA compliance frameworks

How We Use Your Information

Platform Services

  • • Generate real-time dashboards and analytics
  • • Provide AI-powered insights and recommendations
  • • Create automated reports and alerts
  • • Enable cross-platform attribution and forecasting

Service Improvement

  • • Enhance AI model accuracy and performance
  • • Develop new features and integrations
  • • Optimize platform performance and reliability
  • • Conduct security and compliance monitoring

Communication

  • • Send scheduled reports and insights to your team
  • • Provide customer support and technical assistance
  • • Share important platform updates and security notices
  • • Deliver personalized onboarding and training

Data Sharing & Third Parties

Our Commitment

We do not sell, rent, or trade your personal information or commerce data to third parties.

Limited Data Sharing

We only share data in the following circumstances:

🔧Service Providers
AWS and
Google Cloud for infrastructure and data processing (under strict data processing agreements)
⚖️Legal Requirements
When required by law, court order, or government regulation
🤝Business Transfers
In the event of a merger or acquisition (with prior notice to users)
✅Your Consent
When you explicitly authorize data sharing for specific integrations

Data Retention & Deletion

Retention Periods

Active Accounts
Data retained while account is active and for legitimate business purposes
Account Deletion
Complete data deletion within 30 days of account closure request
Backup Retention
Encrypted backups retained for 90 days for disaster recovery
Legal Holds
Data may be retained longer if required by legal obligations

Deletion Process

1
Request deletion via email or platform
2
Identity verification and confirmation
3
Complete data removal within 30 days
4
Confirmation of successful deletion

Your Rights & Controls

You have comprehensive rights regarding your data. Exercise them easily through our platform or by contacting us:

👁️Access

Request a copy of your personal data and commerce information

✏️Correction

Update or correct inaccurate information in your account

🗑️Deletion

Request deletion of your account and associated data

📦Portability

Export your data in a machine-readable format

⏸️Restriction

Limit how we process your information

🚫Objection

Object to certain types of data processing

Quick Access: To exercise these rights, contact us at support@glanzs.com or use the data controls in your account settings.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience and improve our platform:

Essential CookiesAlways Active

Required for platform functionality and security

Analytics CookiesOptional

Help us understand usage patterns and improve the platform

Preference CookiesOptional

Remember your dashboard settings and configurations

Cookie Preferences
Manage your cookie settings and preferences

International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through:

Protection Measures

Standard Contractual Clauses (SCCs) for EU data transfers
AWS and Google Cloud's global compliance certifications
Data residency controls to keep data in your preferred region
Continuous monitoring of international data protection laws

Data Regions

United States
SOC 2 Compliant
Primary
European Union
GDPR Compliant
Available
Asia Pacific
Local Laws Compliant
Available

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

How We Notify You

Email notification to your registered address
In-platform notifications and banners
Updates on our website with revision dates
30-day advance notice for significant changes

Stay Informed

Subscribe to privacy updates and get notified of any changes to our data practices.

Contact Us

If you have questions about this Privacy Policy or our data practices, we're here to help. Our privacy team is committed to transparency and will respond promptly to your inquiries.

📧Contact Support
support@glanzs.com

For all privacy questions, data requests, and general inquiries

Our Commitment

We are committed to resolving privacy concerns promptly and will respond to your inquiry within 72 hours.

We value your privacy and trust.

Our commitment to data protection goes beyond compliance—it's fundamental to how we build and operate Glanzs. We're here to ensure you feel confident about how your data is handled.